- Posted4 September 2024
- Type Full Time
- Position Agricultural Parts Advisor
- Branch Darley Dale
- Salary
Russells is one of the leading agricultural machinery dealers in the UK.
Due to continued growth, we are seeking a permanent full time Agricultural Parts Advisor to join the team at our Darley Dale branch. Working with many leading manufacturers of agricultural machinery you will be working in a fast paced and challenging environment where attention to detail and customer satisfaction are essential.
As a Russells Parts Advisor you will be required to:
- Provide an excellent level of customer care
- Identify, source, order and supply a wide range of Agricultural and related parts in a professional manner understanding the industries time pressures
- Deal with customers, Suppliers and internal staff in person, on the phone and via email
- Have confident IT skills to use the many internal and external computer systems
- Assist in the routine inventory management, stock ordering and housekeeping.
- Check parts are received from suppliers in good condition and to the quantities ordered.
- Have a good knowledge of modern agricultural practices
- Hold a full UK driving licence
- Telehandler / Forklift Licence are preferred but not essential
Key Skills we are looking for:-
- Friendly, reliable and confident with a mature outlook. Be self motivated always focused on getting the job done and always strives for excellence and going the extra mile.
- Excellent communication skills with the ability to deal sensitively and diplomatically with customers and colleagues.
- Confident PC user with good Word, Excel, Outlook skills.
- Previous experience with Ibcos Gold (or similar dealer management software) preferred.
- Can remain calm under pressure while meeting deadlines.
- Strong analytical & numerical and problem solving skills.
- Disciplined person who can work autonomously or as part of a team.
- Good customer relation skills built from previous experience in a demanding customer-facing role.
- Full UK driving license required.
- Can have experience in any industry but preferred industries – Agriculture, Plant Machinery, Commercial Vehicles.
Benefits to working for Russells include:
- Competitive renumeration package
- Enrolment into the NEST pension scheme
- Company, uniform and PPE is provided
- Regular manufacturer led training
- Structured programme of development
- A company vehicle provided for commuting purposes.
If you would be interested and would like to find out more then please contact: careers@russells.uk.com or upload your cv on the link on the page.